Last updated: 31 August 2026
IPTV South Africa respects intellectual property rights and expects the same of everyone who uses the service.
If you own or administer rights in content you believe is being made available through our service without permission, tell us. We review every report and act on the ones that hold up.
This page sets out how to send us a report, what happens next, and how to respond if something was taken down in error. Two routes exist side by side: the one under South African law (section 2) and the one under the United States DMCA (section 3). Either is enough for us.
The applicable procedure here is section 77 of the Electronic Communications and Transactions Act 25 of 2002. To be effective, a take-down notification should be in writing and include:
(a) The full names and address of the person giving the notification.
(b) The written or electronic signature of that person.
(c) Identification of the right that has allegedly been infringed.
(d) Identification of the material said to be infringing and information reasonably sufficient to locate it — for a service like ours, the exact channel, stream or title name, not a general assertion.
(e) Remedial action required to be taken.
(f) Telephone and email contact details.
(g) A statement that the notification is made in good faith.
(h) A statement that the information in the notification is, to your knowledge, true and correct.
If the US procedure is more familiar to you, a notification under the Digital Millennium Copyright Act, 17 U.S.C. § 512(c)(3), should include:
(a) The physical or electronic signature of the rights holder or an authorised agent.
(b) Identification of the copyrighted work concerned. A representative list is enough where a single notice covers several works.
(c) Identification of the material to be removed, with information sufficient to locate it — channel, stream or title name.
(d) Your contact details: name, address, telephone number and email address.
(e) A statement that you believe in good faith that the use is not authorised by the rights holder, its agent, or the law.
(f) A statement, made under penalty of perjury, that the information is accurate and that you are authorised to act.
Send reports to contact@iptvv.co.za with Content notification in the subject line.
Designated agent for notifications: [AGENT NAME], [POSTAL ADDRESS].
Please use this address rather than our WhatsApp support line. The support team can't process legal notices, and going that way only delays things.
We review every notification we receive. Where it holds up and we are able to act on the identified content, we act promptly to remove it or disable access to it.
Where we can reasonably identify the account or party concerned, we notify them and pass on a copy of your notification so they can respond.
If a notification is incomplete, or the information given doesn't let us locate the content, we'll tell you what's missing rather than leave you without a reply.
If content of yours was removed and you believe it was a mistake or a misidentification, you can dispute it.
Under South African law, a reasoned written response to the same address is enough. Section 77 does not prescribe a counter-notice format, and we'll consider what you send on its merits.
Under the DMCA, 17 U.S.C. § 512(g)(3) asks for: (a) your signature; (b) identification of the removed content and where it appeared before removal; (c) a statement under penalty of perjury that you believe in good faith it was removed by mistake; (d) your name, address and telephone number, plus your consent to the jurisdiction of the federal court for your district — or, outside the United States, any district in which we may be found.
We may pass your dispute to whoever sent the original notification. That can lead to proceedings between the two of you about the content concerned.
We terminate, in appropriate circumstances, the accounts of subscribers who repeatedly infringe the rights of others.
Recording, rebroadcasting, sharing or redistributing content from the service also breaches our terms and conditions and may lead to suspension or termination without refund.
Think carefully before sending a notification.
Under South African law, section 77(2) of the ECT Act provides that a person who wrongfully takes down or lodges a notification containing false information is liable for damages for any resulting loss.
Under the DMCA, 17 U.S.C. § 512(f) makes anyone who knowingly and materially misrepresents that content is infringing liable for damages, costs and legal fees.
If you aren't certain you hold the rights or the authority to act, take advice before sending a notification.
Content accessible through the service is supplied to us by upstream providers. Where a valid notification concerns content reaching us that way, we act on it and raise it with the provider concerned.
This procedure covers content accessible through IPTV South Africa. It doesn't cover the third-party apps, websites, app stores or devices named in our installation guides — those are operated independently and have their own procedures.
Notifications and disputes: contact@iptvv.co.za.
For anything else, see our contact page. This procedure forms part of our terms and conditions.
